What is the difference between Restart App and Reset All Settings on XanderGlasses II?
Restart App restarts the software; Reset All Settings returns your custom settings to factory default.
The Troubleshooting section of the XanderGlasses II Processing Device's Help screen has two buttons for when things aren't behaving as expected. The top of the Help screen also shows the XanderGlasses II system version and the device's unique serial number.
Restart App
Restart App restarts the Xander Caption software.
Reset All Settings
Reset All Settings resets all custom settings to factory default, including:
- Captioning Mode
- Language
- Profanity Filter
- Text Size
- Caption Position
- Sound Alerts
- Clear Captions
- Inactivity timeout
If captions aren't showing up, try Restart App first, then Reset All Settings. If the problem continues, contact Xander support at support@xander.tech.