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How do I update the firmware on my XanderGlasses II glasses (software 1.4.0)?

Software 1.4.0 includes a glasses firmware update that lets you move captions to the top, bottom, left, or right.

Xander software update 1.4.0 for XanderGlasses II includes a firmware update for your Captioning Glasses. It lets you move your captions to the top, bottom, left, or right of your view, so captions never have to sit too low in the display. The update takes about 30 to 40 minutes, most of which is the glasses updating on their own. To learn about caption position, see How do I move the captions in my XanderGlasses II display?

Who needs this update

If your Processing Device is running software version 1.3.0 or earlier, your glasses need this update. Software version 1.4.0 and later already includes it. You can check your software version at the top of the Help screen on the Processing Device.

Before you start

  • Connect your XanderGlasses II Processing Device to Wi-Fi. Software updates are delivered automatically over Wi-Fi. For instructions, see How do I connect the XanderGlasses II Processing Device to Wi-Fi?
  • Let the Processing Device install software version 1.4.0 or later. This happens automatically over Wi-Fi.
  • Put on your Captioning Glasses and make sure they are connected to the Processing Device.
  • Make sure the glasses battery is at least 50%. The battery percentage is shown on the Settings screen of the Processing Device.
  • Keep the glasses on and near the Processing Device until the update is finished.

Update steps

  1. On the Processing Device, tap the middle icon, “Settings,” on the bottom bar, then scroll down.
  2. When a glasses update is available, a new section appears on the Settings screen. Once the glasses are connected and at 50% battery or higher, an Update button appears. Tap it.
  3. The app transfers the firmware to your glasses over a direct Wi-Fi connection. A pop-up lists your glasses (INMO GO3). Tap Connect.
  4. Wait while the firmware transfers from the Processing Device to the glasses.
  5. When the transfer finishes, a message on the glasses asks you to confirm the update. Tap the touchpad on the right arm of the glasses, just above the Power Button. The app shows an animation of exactly where to tap.
  6. The glasses update for about 30 to 40 minutes. Keep them on and near the Processing Device.
  7. When the update finishes, the glasses reconnect to the Processing Device automatically. You're all set.

Need help?

If you run into anything during the update, contact Xander support at support@xander.tech. Xander aims to respond within 2 business days.